Sky Broadband Boost. How to have Sky Broadband Boost

Sky Broadband Boost. How to have Sky Broadband Boost

Include this to your Sky Broadband crucial, Sky Broadband Superfast or Sky Broadband Ultrafast 1 package so it can have a lift.

Give your Sky Broadband a lift so when your broadband happens to be triggered, you’ll get these features that are extra

  • Get engineer visits at any given time that best suits you, also night and weekends, at no cost that is extra.
  • A reliable connection is crucial, so we’ll run daily checks in your line. You to let you know we’re fixing it fast if it’s not up to scratch, we’ll text.
  • Control over your family’s screen time is in the Sky Broadband Buddy to your hands software.
  • Got Sky Mobile Phone? If the broadband drops down, we’ll put 2GB in your Sky mobile phone Piggybank.

If you took Sky Broadband Boost after 4th of 2019 september:

  • Through the bed room to your kitchen area, we guarantee WiFi in most room of your house, or we’re going to provide you with money-back.

Ways to get Sky Broadband Boost

Got Sky Broadband Important or Sky Broadband Superfast? Get in contact to have Sky Broadband Increase. Or even, update your package and include Sky Broadband Increase.

Like your broadband package, it comes down having a 18-month agreement.

Discover more about the features:

WiFi in most space or your hard earned money right right right back

We’ll guarantee you may get at the least 3Mbps WiFi in just about every room or we’ll give you your cash back on the Sky Broadband Increase membership.

You’ll get our brand brand new Sky Broadband Hub (unless you have one) and when you’re not receiving WiFi in just about every space we are able to give you a Sky Broadband Booster or an engineer to be sure your home’s arranged to have the most readily useful sign and protection.

Nevertheless can’t get WiFi in almost every space? We’ll provide you with cash back that you’ve compensated for your Sky Broadband Increase and provide you with it free for the remainder of the contract – so you can nevertheless enjoy the other features that are great.

Head to WiFi Guarantee to find out more.

Engineer visits at a right time you like

Require a Broadband Tech Team see? We’ll waive the £15 fee if you wish to book an or weekend appointment evening.

You don’t have to do anything whether you book your appointment online or through an advisor, the discount will automatically be applied so.

Regular checks in your line

After your broadband’s been installed and operating for 2 months and its completed its stabilisation duration, day-to-day checks is supposed to be run using your line to locate any possible problems outside of your property. Whenever we find one, we’ll send an engineer to analyze – they won’t require usage of your house, so that you don’t have to stay static in.

We’ll check every night between 12am and 5am, then text you if we’re giving an engineer then once again once the fault is fixed. Your phone line may not work with a short span it shouldn’t take more than two minutes while we run these checks – but.

Your line will likely be excluded through the day-to-day checks if:

  • There’s a extensive broadband outage – Check for outages in your town.
  • We’ve formerly found a fault and delivered an engineer through this procedure within the last few 28 times.
  • You’ve reported a broadband issue to us within the last few week or two. But, when your issues nevertheless perhaps perhaps not fixed, examine your broadband.

Good to understand: Some care alarms or safety alarms attached to a phone line may be impacted.

Cellphone information for outages

Have Sky Mobile Phone? This one’s simply for you. If you don’t, join Sky Cellphone to profit using this too. 2GB of information is going to be included with your Sky Piggybank automatically if for example the broadband comes with an outage that:

  • Wasn’t prepared
  • Lasts a lot more than thirty minutes
  • Is between 7am and 11pm

Maybe maybe maybe Not got your computer data? Normally it takes as much as a day become included with your Sky Piggybank. We’ll give that you text to it’s tell you added but look at your Sky Piggybank.

You can’t have more than three information credits in a thirty days or 18 credits in 1. 5 years.

Sky Broadband Buddy

Handle each display at home from a software on Sky Broadband Buddy to your phone. It’s like a control that is remote the web and it is already in your Sky Broadband Hub.

Here’s what can be done because of the application:

  • Create various filters for all when you look at the family members they should so they only see what.
  • Keep track of display screen time by establishing time that is regular and bedtimes.
  • Whether it’s research time or household time, touch pause on a single individual or perhaps the home that is whole they won’t have the ability to get online.
  • All Sky Broadband Buddy features work across 3G and 4G in addition to WiFi.

Head to Sky Broadband Buddy to get more help.

Nevertheless desire a hand?

In case the issue isn’t sorted, you should check down our help that is related or in contact with us.

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